Privacy Policy
Effective date: September 14, 2025
1. Information We Collect
- Personal information (name, email, phone, billing details)
- Vehicle information (make, model, plate)
- Location data (for dispatching services)
- Usage data (service requests, subscription activity)
- SMS consent and messaging preferences (opt-in status, timestamps, and message interactions)
2. How We Use Information
- Provide and improve our Services
- Process payments and subscriptions
- Communicate updates, offers, and support
- Safety, security, and fraud prevention
- Send SMS messages when you opt in (e.g., dispatch updates, appointment coordination, service confirmations, and support messages, and only if you consent—promotional offers)
3. Sharing of Information
We do not sell your personal data. We may share information with:
- Service providers assisting with operations (e.g., payment processors, communications platforms)
- Legal authorities when required by law
- Partners necessary to deliver our Services
No mobile opt-in or text message consent will be shared with third parties or affiliates for their marketing or promotional purposes.
4. SMS Messaging
VoltGo (operated by DJ's Mobile Auto Solutions LLC) may send text (SMS) messages to the mobile number you provide only if you opt in. These messages may include dispatch/service updates, scheduling and coordination, confirmations, and support communications, and only if you explicitly consent—promotional offers.
- Consent: By providing your phone number and opting in, you agree to receive SMS from VoltGo. Consent is not a condition of purchase.
- Opt-out: Reply STOP to unsubscribe at any time.
- Help: Reply HELP for assistance.
- Message frequency: May vary depending on your requests and service activity.
- Rates: Message & data rates may apply.
5. Security
We take reasonable measures to protect your information. However, no method of transmission or storage is 100% secure.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will post updates on this page and revise the effective date.
7. Contact
If you have questions about this Privacy Policy, contact us at:
Email: info@voltgo.us
Location: Wallingford, CT 06492, USA
